This is where your journey begins! Please read these Booking Conditions carefully. They set out your agreement with TOTAL HOLIDAY OPTIONS and contain important information. We've tried to keep the legalese to a minimum, but please bear with us. TOTAL HOLIDAY OPTIONS is a registered trading name with its head office in India (New Delhi) and Wholesale offices in Australia (Sydney), New Zealand (Auckland).

By signing and or paying the non-refundable deposit you acknowledge you have read and agreed to the Booking Conditions. The Booking Conditions are binding when your booking is confirmed in writing to you or your travel agent.

The Private Tour brochure is valid from 15 September 2010 to 14 September 2011 and Group journey is valid from 15 September 2010 to 30 June 2012, unless otherwise specified.

Please complete and forward the booking form (overleaf) with a non refundable deposit of $300 per person at the time of confirmation. Some of the tours and ground arrangements may require a higher deposit of up to 50% to meet local tour operator's booking conditions. These details will be provided on confirmation. The deposit is required within 7 days of confirmation to hold the reservation. The booking confirmation will include balance amount due 60 days prior to departure. Prices are subject to change until paid in full. Receipt of deposit will be taken as an understanding by the Company that the participant has checked their confirmed travel arrangements and has read and agrees to abide by the terms and conditions set forth in this brochure. Any verbal quote given is an estimate only of the price which will be subject to advice on confirmation of the reservation.

Prices in this brochure are based on costs and exchange rates as at 07 June 2010. Should these costs change it may be necessary to make a surcharge on the price of your holiday. However no surcharge in respect to cost or currency fluctuations will be made to the arrangements of your holiday once full payment has been received by TOTAL HOLIDAY OPTIONS. This does not apply to any tax charges or levies imposed by any government or their agencies. The air contents of tours are based on airfares applicable as at the above brochure validity date. As airline prices are constantly changing it may be necessary to impose an air surcharge any time up to departure. The package prices are only on cash, cheque or direct bank transfer purchase only. Visa or Master Card payments will be an additional 2% of the total travel arrangements at the time of payment.

TOTAL HOLIDAY OPTIONS reserves the right to vary the cost of tours if necessary. Tour costing will be guaranteed at the price prevailing at the date of final payment.

All arrangements are strictly subject to availability at the time of booking. We recommend that you book as early as possible especially during the peak season months between October and April.

After commencement of the travel any changes requested by the client, additional cost incurred must be paid in full at the time of request.

Children's fares are available on application. Please note: unfortunately children under 5 are only permitted on private car tour and not permitted on any group journeys. Client will be responsible for the health, safety and security of their children.

Passengers wishing to share will pay the twin share price. If someone is not compatible with the person they have been matched up with, any additional costs incurred to assist with changing their room type will be at the passenger's expense and subject to availability. Smoking is not permitted in hotel rooms.

Special room and dietary requests will be accepted and passed on to the hotels but cannot be guaranteed. Meal plans include breakfast and/or dinner as mentioned.

Visa and passport cost, vaccination and medical expense, any type of insurance, excess baggage, extra meals, mini bar, room service, additional excursions, laundry, beverages, souvenirs, tipping, postage, phone calls, internet, none collectable taxes, items of a personal nature and anything not mentioned in includes column.

In the event of the cancellation of a tour the following fees apply:

60 days or more prior to departure, Loss of deposit

Less than 60 days before departure Up to 50% of tour cost

Less than 30 days before departure Up to 100% of tour cost

If you wish to cancel your existing booking and transfer to a new departure date, the above cancellation fees will still apply. Cancellations fees for some product in this brochure/website may vary from those stated above. Please check with TOTAL HOLIDAY OPTIONS at the time of booking. Regrettably cancellation charges cannot be waived. There will be no exceptions. No refunds on unused or missed out services due to any unforeseen circumstances after departure from original city. Please note that employees of any overseas suppliers are not authorised by TOTAL HOLIDAY OPTIONS to make any undertakings to our clients in respect of refunds or other matters.

Hotel descriptions featured in this brochure are based on current hotel guides and contractual agreements provided by suppliers. Any facilities described are subject to change at any time. Maps and photographs are included for general information and may not necessarily reflect actual routings location or services. Hotel room photographs many not be specific to the actual room occupied.

It is mandatory that you familiarise yourself with any visa and health requirements that may be applicable in the countries you are visiting. You are responsible for all entry exist, health laws, regulations, orders, demands or requirements of countries visited or transited. Please note that passport and visa requirements are not the responsibility of TOTAL HOLIDAY OPTIONS or that of your travel agent and both parties cannot be held liable for any loss or expense due to the failure to comply with the above.

It is a condition of booking one of our tours that travellers are adequately insured for the full duration of their travel arrangements in respect of illness, injury, death, loss of baggage and personal item cancellation and curtailment. Your travel agent will be able to offer a suitable holiday insurance policy.

All Clients are expected to satisfy themselves prior to booking that they are fit and able to complete the day-to-day activities mentioned in the itinerary of their chosen tour. Most of the tours require walking while visiting monuments, parks, bazaars etc during sightseeing tours. Some tours may require walking, embarking, disembarking on boats, climbing steps of the monuments etc. Clients agree to accept the authority and decisions of the Company's employees, tour leaders, and agents whilst on tour. If in the opinion of such person, the health or conduct of a Client before or after the departure appears likely to endanger the safe, comfortable or happy progress of the tour, the Client may be excluded from all or part of the tour, in which case all monies paid will be forfeited and the Company will not be liable to pay any compensation whatsoever to such Client.

All participants in tours operated by the Company are expected to obey the laws and regulations of the countries visited and any failure to do so will relieve the Company of all obligations that it may otherwise have under the Contract.

If the client is not satisfied with any aspect of their arrangements they must immediately bring it to attention of the local office manager at the time so that they may use their reasonable endeavours to rectify the situation. Failure to complain at the time will affect the Client's ability to claim compensation from the Company. Should the problem remain unsolved a complaint must be made in writing to the Company within 28 days of the completion of the tour.

It is the Clients' responsibility to ensure that he and the members of his Party do not behave in a way which causes offence or danger to others or which risks damage to property belonging to others. In such circumstances all suppliers (e.g. hotel staff, guide, driver, airline staff etc.) and the Company have the right to terminate arrangements made on the Clients' behalf, in which case the Company's responsibility to the Client ceases immediately. Therefore, the Company will not be liable for any refunds, payment of compensation or reimbursement of any cost or expenses incurred as a result. Further, the Client will be liable to reimburse the Company for any expenses whatsoever that it incurs as a result of such behaviour.

TOTAL HOLIDAY OPTIONS advises that the passengers should familiarise themselves with the services, quality, location, terms and conditions of our supplier such as hotel, transporter, airlines before booking. TOTAL HOLIDAY OPTIONS will not be responsible and will be excluded from liability for any loss, damage, omission or acts being negligent or otherwise committed by the suppliers of transportation vehicle, hotels, restaurants or attractions used in connection with the tours. While the Company will use its best endeavours to operate all tours as advertised reasonable changes in the itinerary or services may be made without notice where deemed necessary or advisable by the Company. No refund will be made for any unused services which are included in the tour price. The information detailed in the Company brochure range, including pricing is correct to the best of the Company's knowledge at the time of print. The Company however accepts no liability for innocent inaccuracies contained herein.

Client's documentation will be forwarded two (2) weeks prior to departure unless requested.

We strongly recommend that you familiarise yourself with the latest government consular advice and information before making booking and prior to departure by calling or visiting websites of the department of foreign affairs and trade.

"Force Majeure" means any event which TOTAL HOLIDAY OPTIONS could not, even with all due care, foresee or avoid. Force Majeure covers events such as war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, industrial or nuclear disaster, adverse weather conditions, fire and similar events beyond our control. In the case of force Majeure TOTAL HOLIDAY OPTIONS will not accept liability, and reserve the right to change and cancel trip.